Returns

If you are not satisfied with the product you have purchased in MORE THAN ESPADAS, you can claim its return without problems.

What should you do?

Simply write us an email here with the following information:

  • Your contact details: First and last name, email and phone.
  • Order data: Order number, item you want to return.

You will then receive an email from our care department with the instructions you will need to follow to make the return effective.

Under what circumstances can returns be claimed?

Under any circumstances.

If you are not satisfied with the product received you only have to ask for its return and send it to us.

IMPORTANT NOTE: Optical products (scopes, rangefinders, binoculars, etc.) cannot be returned once opened, as they are extremely sensitive and may lose their functionality if their security seal is broken.

FUNCTIONAL SWORDS: Functional swords are considered this way according to their manufacturing characteristics, generally made of steel with high carbon content, which gives them a special hardness and makes them suitable for use in different activities. It is always recommended to use them with other swords of the same category and similar characteristics; if they are used with swords of greater “hardness” they may suffer damage of different types. This is why we cannot be responsible for breakages or damage to functional swords due to use, unless it is due to an obvious manufacturing defect.

How long are returns accepted?

In MORE THAN SWORDS returns are free within 14 calendar days of receiving your purchase.

When will you be reimbursed?

The refund will be made within 14 calendar days of the return request, in the same payment method in which the purchase was made.

Right of withdrawal.

The customer may, in any case, withdraw from his purchase within a period of 14 calendar days for the return of the product from receipt of the same.

The withdrawal form can be downloaded here: withdrawal